Session

206 - Patient / Customer / Employee-Centered IT

Wednesday, June 24th • 10:30am — 11:00am PDT

• Paru Ajjarapu, Senior Director, Identity Governance and Partner Enablement, Bristol Myers Squibb
• Paula Cabrera-Urena, Vice President and Head of IT User Experience, Bristol Myers Squibb
• Julie Phelps, Director, Digital Collaboration and Productivity for R&D, Bristol Myers Squibb
• Jennifer Zhang, IT Director, Intercontinental, Bristol-Myers Squibb

These speakers – each representing Bristol Myers Squibb IT functions that contribute towards patients, customers, and employee support – discuss the leadership skills that they leverage to create impactful solutions – and how these skills prepared them to maintain their service focus even in challenging pandemic times!